We’ve been helping them to achieve that through exceptional leadership and role-modelling of their values
A values-driven, customer-centric company, needing to swiftly upskill 170 leaders to retain critical in-house expertise.
With a newly launched competency framework, the focus was on enhancing Collaboration, Teamwork, Communication, and Relationship Building.
They sought a tailored learning solution to address these immediate skill gaps across the business and improve performance across all back-office and customer facing teams.
Interactive workshops supported by a robust 12 month embedding plan successfully addressed this business challenge by developing key behaviours in the 4 competencies.
Guided by diagnostic data, L&D stakeholders collaborated with us to make swift decisions aligning desired behaviours with company values.
Strong engagement, safe practice, and ongoing embedding activities ensured concepts were quickly transferred to the workplace and were supported by accessible tools and resources on an internal portal.
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England
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