Field sales team knock it out of the park

Of delegates would recommend this programme to a friend or colleague.
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Of delegates would recommend this programme to a friend or colleague.
0 %
"… fantastic tools to help us become much better in our interactions with customers and colleagues. I've come away feeling really positive."

The challenge

This exciting start-up business is challenging the broadband sector in Northern Ireland and has its sights on expanding across the UK.

Fibrus were looking for a 10% uplift in gross sales through improved conversions across their field sales, direct, retentions and B2B teams.

As a new-to-market challenger, it was important to gain a foothold quickly so wanted the upskill to focus on improving capability to reach high performance at pace.

They wanted to build confidence through best practice sales techniques wrapped with skills in remaining buoyant and resilient when faced with customer challenge

The solution

A high impact 2-day learning solution focused on building capability in the specific drivers that would lead to high sales performance.

Our answer was a pragmatic, application focused approach supported by a role blueprint. It was designed to meet the needs of people at induction and in-life stages as well as flexible across all teams in scope.

A 1-day coaching upskill for Team Managers was pivotal to the solution. This was followed by in-field observation and support in applying what they’d learnt. The impact on people and performance was so successful that Fibrus doubled their investment in embedding time to achieve the results they wanted.

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