Growing our own talent with mentoring

Mitie's senior people were keen to mentor, but the experience varied from pair to pair. We gave them a clear framework so mentoring worked the same way, every time.

THE CLIENT

Mitie

THE AUDIENCE

Senior leaders acting as mentors

THE FORMAT

Two part programme with practical work between sessions

THE AIM

Clear, consistent mentoring that grows Mitie's own talent

99

Mentoring NPS

93%

Learning quality

97%

Would recommend

The challenge: willing mentors, patchy experiences

Mitie had no shortage of senior people who wanted to mentor. The trouble was what happened next. Mentees had very different experiences, and neither side was clear on what was expected of them.

Mitie wanted a defined framework and a structured programme, built on the resources it already had, rather than starting again from scratch.

What we did: a two part programme for senior leaders

We designed a two part programme for Mitie's senior leaders, with practical work between the sessions so the learning was used, not just heard.

  • Clarity on what good mentoring looks like, and what mentors and mentees can expect from each other
  • Consistency, so the experience doesn't depend on who you happen to be paired with
  • Flexible ways for mentors to share their experience, so it fits around busy diaries

What Mitie told us

"The mentoring session nailed it."

Why a framework beats good intentions

Most organisations have people who are happy to mentor. What turns that goodwill into growth is a shared understanding of the job. When both sides know what they're signing up to, mentoring stops being a nice idea and becomes a way of developing your own talent. Find out more about how we do it.

Want mentoring that works every time?

If you have willing mentors but patchy results, we'll help you build the framework and equip your people to use it.

Talk to us

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