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Better conversations, better teams.
The mood of a team is shaped by its conversations: the quick corridor chat, the performance review and the meeting that got a bit heated. Get them right and you build trust, pace and better decisions. Avoid them or fumble them and problems quietly grow.
That’s why great conversations sit at the heart of every great team climate.
Our conversation skills training is built on four pillars of great conversations:
The basics done brilliantly: listening properly, asking better questions and saying what you mean, so collaboration, performance and inclusion all improve. Our Great Conversations workshop covers the essentials in three hours.
Confidence and compassion can be learned. We help people handle the conversations they’d rather avoid, whether they’re difficult, candid or just plain awkward, so they end well for everyone. Want a three-hour version? Try our Brave Conversations workshop.
We help leaders and managers build the conversation skills that create great team climates, where people work together and performance lasts. We focus on the conversations that really need to happen, and how to have them well.
We have an award-winning behavioural change approach that solves business problems and delivers improved results.
We helped Innocent Drinks change how their managers talk to their teams through 'Grape Conversations', a programme built for managers at every level and designed to feel as fun and distinctive as their brand.
Read case study