How we do it

Most training is forgotten by Friday.

Our behaviour change training is built to change what people actually do, and to show up in your numbers.

Its behaviour change training that actually works.

Every programme starts with understanding your business thoroughly.

Then we design behaviour change training around it, using approaches proven across hundreds of diagnostics and backed by behavioural science.

What makes the difference is how we work with you: as partners, not just a supplier.

We can help you in three ways.

Bespoke

Everything we design is built around your people and the world they work in.

It’s practical, with tools and approaches people can use the moment they’re back at their desk, so new skills turn into new habits.

See our bespoke management development and leadership development programmes.

Flexible

Time is tight, so we deliver flexibly.

Full-day workshops suit some organisations.

For others, shorter bite-size sessions spread over time work better, and they’re easier to remember and put into practice.

However we deliver, everything is rooted in behavioural science and regularly refreshed with the latest thinking.

Our three-hour Ready to Go courses are a good example.

Transformational

For bigger change, we can lead the programme or slot into one you already have.

We focus on the participant experience, apply the right approach at the right time, and work on team climate alongside the learning, so the change lasts.

You get an end-to-end programme with proper governance and communications that delivers more than “just training”.

How we build your programme: Formulate, Elevate, Accelerate

Here's our proven three stage Elev-8 experience that elevates people performance:

Formulate

We dig deep to find the right approach for you.

Our discovery shows what’s working, what’s getting in the way and where development will make the biggest difference, including where the return on investment is.

Elevate

 We create behaviour change training that sticks.

Our facilitators are credible, experienced experts who challenge, support and engage.

You get a blended programme (face-to-face, virtual and digital) designed to land in your business.

Accelerate

 Behaviour change only counts if it lasts, and it needs to happen at scale.

Accelerate is where we make change stick across the organisation: measuring impact, reinforcing new habits through managers and teams, and building a team climate that backs development.

And inside every programme, each learning experience follows our Prime, Learn, Embed approach:

Prime

build curiosity and context before the session, so people arrive ready to learn

Learn

practical, interactive sessions with plenty of practice

Embed

nudges and support back at work, so learning turns into habits

Our approach works with the needs of your business.

Our delivery modalities for engaging learning experiences:

Face-to-face

Engaging, pragmatic learning sessions focused on creating the mindset shift and learning new skills delivered by first-class facilitators. We balance fun and creativity with challenge and support, so delegates leave with skills they can apply immediately back in the workplace. All underpinned by our pre- and post- learning activities.

Virtual

Our virtual learning is blended, multi-media and highly interactive. It can be delivered through bite sized sessions, webinars or as an alternative to half day, or all-day face to face sessions. We ensure that learners have the opportunity to explore key topics, in an experiential and safe environment. Pre- and post-learning activities sustain the learning beyond the virtual session too.

Digital

We design bespoke digital tools and resources that embed the shift in behaviour from our face-to-face and virtual learning sessions. We build unique digital learning content, complimented with physical toolkits that can be deployed by us or through your own platform.

Most training providers measure smile sheets. We measure business results:

Wickes: £67m uplift in turnover, and attrition down from 33% to 8%
Keyloop: eNPS from +5 to +31, and attrition from 31% to 17%
RAC: 3% more customers saved
B. Braun: 92% of leaders changed how they lead inclusively
Bupa: award-winning customer experience, shortlisted at the UK Customer Experience Awards 2026

See all our case studies.

Want the thinking behind our approach? Read Dropping the C-Bomb.

Get in Touch

Elev-8 Performance
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