By Sean Spurgin
Are you trying to improve customer experience? Are you trying to tackle employee engagement? Are you committed to addressing diversity issues? Are you trying to build a high-performance culture? Are you tackling how to become more agile and resilient? Are you trying to retain people and avoid the great resignation?
Many organisations are busy trying to solve some, if not all, these challenges….and more! The intent is often good, but employees are drowning in these well-intentioned ‘cultural change’ initiatives, or ‘agile movements’ or ‘customer centric’ programmes. Things are not joined up; there is often no golden thread.
So, what is the answer then?
In our view, all roads lead back to Inclusivity. It’s about Inclusive Leaders creating a local team climate where people feel inspired to do their best work, welcome change and deliver great service.
We call this connection the ‘The People Performance Formula’.
Download our article to find out more!
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