When you think about giving feedback, or you’re invited to a meeting labelled ‘Feedback,’ how does it make you feel? Nervous? Worried about what’s to come or the response you’ll get? Maybe you avoid giving feedback altogether because you’re unsure how to do it properly. Rest assured, you’re not alone—and this workshop can help!

For many managers, handling emotional reactions to feedback creates enough anxiety to avoid these important conversations altogether. But neglecting feedback—whether praise or developmental—can lead to poor engagement, retention issues, and reduced performance. Mastering the art of feedback is essential for building trust and driving team performance.

The cost of doing nothing can be immense. Toxicity can creep into the workplace culture as people vent frustrations behind others’ backs. A culture of avoidance erodes trust and performance over time.

Great managers embrace both tough conversations and praise. Research shows that positive feedback releases dopamine in the brain, leading to feelings of joy, pride, and satisfaction. This not only boosts morale but also motivates employees to repeat great performance. On the other hand, developmental feedback helps people grow by identifying areas for improvement.

In this fast-paced and interactive workshop, you’ll develop the mindset and skill to deliver great feedback—balancing praise and constructive conversations.